At Xpat Solutions, we specialize in immigration services, which involve complex processes and commitments. Due to the nature of these services, once we have been retained for your immigration application, cancellation or withdrawal from the process is generally not permitted. As such, service fees paid for our services are non-refundable in such cases.

We strongly advise clients to carefully evaluate their immigration goals, eligibility, and readiness before engaging our services. If you have any uncertainties or require clarification regarding our service terms, we encourage you to reach out to us for clarification before proceeding with the engagement.

Important Considerations:

• Service Retention: Once Xpat Solutions has commenced work on your immigration application or related services, we are committed to fulfilling our obligations and responsibilities as outlined in our agreement.

• No Refund Policy: Given the specialized nature of immigration services and the immediate commitment of resources upon engagement, we regret that we are unable to offer refunds for service fees once they have been paid and services have commenced.

• Client Responsibility: It is the responsibility of the client to ensure they meet all eligibility requirements and have made a well-informed decision to proceed with our services.