Xpat Solutions Refund Policy

Xpat Solutions is committed to providing exceptional service to our clients. Our refund policy outlines the conditions under which clients may be eligible for a refund of service fees. Please review our detailed terms and conditions for specific eligibility criteria.

Conditions for Refund:

• Service Non-Delivery: If Xpat Solutions fails to deliver the agreed-upon services for reasons within our control, clients may be eligible for a full or partial refund of the service fees paid.

• Cancellation by Client: Clients may be eligible for a refund if they cancel their engagement with Xpat Solutions before services have commenced, subject to any administrative or processing fees outlined in our terms and conditions.

• Service Dissatisfaction: In cases where clients are dissatisfied with our services and can demonstrate that Xpat Solutions did not meet our service standards or commitments, a refund may be considered on a case-by-case basis.
  
  

Exclusions:

• Service Commencement: Once Xpat Solutions has commenced work on a client’s behalf, the service fees paid are generally non-refundable. This applies regardless of the outcome of the immigration process or any subsequent changes in client circumstances.

• Third-Party Fees: Any third-party fees or expenses incurred on behalf of the client (e.g., government application fees) are non-refundable and will not be covered under Xpat Solutions’ refund policy.
  
  

Acknowledgment:
By using our website and services, you acknowledge that you have read and understood our refund policy. It is your responsibility to review and familiarize yourself with our terms and conditions, including the specific conditions under which refunds may be granted.